A full review of Milan Guenther's Intersection, an accessible and beautifully designed survey of enterprise design that synthesizes experience design, content strategy, and technology.
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Enterprise Architecture suffers from the same human disconnect as building architecture, and reconciling toward users through hallway usability testing is a practical first step.
Mailgun's Human API approach to internal communications demonstrates how well-formed communication channels can build a more autonomous, human-centered enterprise.
Initial impressions of Milan Guenther's book on enterprise design, which beautifully synthesizes business, technology, and people through design principles.
The modern enterprise is broken by IT misalignment, and Enterprise Architects must lead the reconciliation toward human-centered design.
Lessons from Pinterest's rapid scaling illustrate how designing for humans leads to sound enterprise architecture decisions.